business architecture, claim operations, insurance industry, management consultant, project management, re-engineering
Title: Management Consultant
Location: Chicago, IL United States
Chicago, IL, October 8, 2015, Jennifer Dotts, Management Consultant for EY, has been recognized by Elite Women Worldwide, for dedication, achievement and leadership in organizational transformation.
Over the past 20 years, Jennifer Dotts has built her expertise in process re-engineering, project management and business architecture through several roles in the insurance industry. Today, as a management consultant for one of the world’s largest professional services firms, she helps companies navigate the often complex world of business transformation. In this role, she works with insurers to improve their claims operations, facilitating workshops and interacting with C-suite executives to coordinate all processes smoothly. All of this she does with the ultimate goal of improving customer satisfaction.
Ms. Dotts earned a bachelor’s degree in criminal justice from Old Dominion University, and is accredited as an Associate in Claims (AIC) and Senior Claims Law Associate (SCLA), the latter of which being a qualification bestowed on individuals who have completed a self-study course on claims law deemed acceptable by the American Educational Institute.
Formerly a financial services manager, account manager and senior consultant, Ms. Dotts hopes to someday translate her vast experience set into a business venture of her own. With knowledge and leadership skill to spare, she is certainly more than qualified for the job.
Contact Jennifer S. Dotts